Fulfillment Policy
Last updated: May 19, 2025
1. Delivery of Digital Products
Quick QR Art
Account provisioning occurs within one hour of purchase (typically instantly).
Generate & Download AI-designed QR codes art in PNG formats immediately.
AgenticFlow AI
Account provisioning occurs within one hour of purchase (typically instantly).
You will receive an email with login instructions, your API key (if applicable), and links to our onboarding guides.
AgenticFlow Multi-Agent Add-On (MAS) Pre-Order
Feature unlock and onboarding instructions are delivered on official launch day (scheduled Q3 2025).
2. Refund Policy
2.1 Quick QR Art Subscriptions
All subscription charges (monthly or annual) are final and non-refundable.
Core functionality is available at no cost via our Free Tier.
2.2 AgenticFlow AI Subscriptions
All subscription charges (monthly or annual) are final and non-refundable.
Core functionality is available at no cost via our Free Tier.
2.3 AgenticFlow Multi-Agent Add-On Pre-Order
Refund (minus Stripe fee) available at any time before the official launch date + 30 days.
To request a refund, email support@pixelml.com with your order number; refunds process within 5–7 business days.
2.4 Technical Issue Exception
If our platform is unavailable for more than 12 consecutive hours, or you encounter a verifiable defect that we cannot resolve within 48 hours, you may request a pro-rated credit or refund for the affected period—regardless of the above windows.
3. Cancellation Policy
Quick QR Art
Cancel anytime via your dashboard or by emailing support@pixelml.com.
Cancellation takes effect at the end of the current billing cycle; no pro-rated refunds are issued.
AgenticFlow AI Subscriptions
Cancel anytime via your dashboard or by emailing support@pixelml.com.
Cancellation takes effect at the end of the current billing cycle; no pro-rated refunds are issued.
AgenticFlow Multi-Agent Add-On Pre-Order
Cancel and receive a refund (minus Stripe fee) any time before launch + 30 days (see Section 2.3).
4. Contact Us
If you have any questions or need to request a refund or cancellation, please reach out:
Email: support@pixelml.com
Last updated